Wednesday 22 June 2016

“Issues tilting towards ethics and morals downplay the technical quality of doctors’ work in Cameroon”




Dr. Kinge Thompson Njie
-Director of the Bamenda Regional Hospital

The President of the Republic recognised you through the award of the medal of the Knight of Cameroon Order of Valour recently but we want to know the first steps of the person who has grown to become such a huge medical personality.

I have been a Medical Doctor since 1987. I am a medical Doctor specialized in Infectious diseases and I have been doing just what I think I have to do. Administratively I have headed the Regional Hospital in Limbe and now Bamenda for the past two and half years. Through the years I have been doing just what I think is normal for me to do. I have led a team of wonderful doctors and nurses who accepted to share the vision that I have for this hospital. Of course this vision is not my creation. It has been born from the instructions of the Honourable Minister of Public Health His Excellency Andre Mama Fouda who insists on quality Health Care. Within that context I have been able to come up with a Situational Analyses for this hospital and we have been working hand in hand not expecting that we will have this kind of recognition. It is a pleasant surprise and we were not expecting it. It has come and it is to tell everyone that when we concentrate just on what we have to do it is seen from afar and the recognition we have had is motivational to all of us and it should be with that kind of mind set that people must work. 


Somebody like you who has touched the two key hospitals in English speaking Cameroon; that is the Limbe and the Bamenda Regional Hospitals is certainly in a position provide an expert opinion on the general quality of health services in Cameroon generally speaking and in English speaking Cameroon specifically.

There has been one issue coming on and on. Technically, doctors and nurses are doing their work in all hospitals in Cameroon. There are issues which are non-medical tilting towards ethics and morals which now down play the technical quality of work that the doctors and nurses are doing. Some of these issues are the lack of communication. Medical personnel do not communicate enough with patients and their relatives and do not even communicate enough within themselves. There are issues of non-respect of human rights, downplaying the dignity of patients and their relatives when they come to the hospitals and these are non-medical issues. These are responsible for almost 90% of the complains we get from hospitals. After the recent scandals we had from hospitals and the stand the Minister of Public Health have taken and all the instructions given down to all hospitals to be highly organised and to pay a lot of attention to issues like the quality of reception given to our patients I think a lot of things are going to change. When we encourage parent welfare, side by side with the good technical work that we are doing a lot is going to change for the better of all Cameroonians.


How optimistic are you with the direction Cameroon is taking in the domain of health?

Cameroon is doing great. We are even spoilt. When you look at what the Cameroon Government is doing so that her citizens remain healthy, especially through Government hospitals and at the same time we are blaming the government for being organised to put in place a social security system which of course would have only come to give support and assistance to the Government. Consultation fees in all Government Hospitals have remained at FCFA 600. Tell me where else in the world do you have to see a doctor for a fee of just FCFA 600? I am not saying that we are not also having corrupt practices in these hospitals but a corrupt practice is a corrupt practice and the government has condemned all these practices. If any doctor or nurse is taking more than FCFA 600 for consultation especially when you have to see a General Practioner, then such should take that responsibility for it is not government’s responsibility. We are in the right direction but perhaps we are a little bit slow. I blame the government for spoiling us. In other places people are paying and when they pay, the social system is put in place. You always have two sides of the coin in every situation and decision. So perhaps this is the time that the government should be thinking of dropping off all the subsidies to Government Hospitals and looking in the direction of putting up a social security system where everybody pays and it will take care of bills in the different hospitals. I think we are doing well but it is always good to have a good look before you leap. I think this is the situation with Government.  

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